1. All Work is custom work done at the client’s request. Once a deposit or payment of any kind is tendered, It is a contract. There is no buyer’s remorse. All Service and Sales are Final, No Refunds, SPO Special orders must be prepaid. 1 Year Parts and Labor Repair Warranty. Client is under no pressure or obligation to accept an estimate. Client has the right to receive a full explanation of the estimate and scope limits of the job/ project.

2. We honor our commitments and hold the client to the same standard. Any client who reneges on that contract and deprives the company of monies promised will be met without sympathy by our legal staff and be held responsible for the entire amount promised plus collection costs, Plus Legal fees Plus Court costs. We have bills, Salaries and employees to pay. Employees need to feed their families. We reserve the right to blacklist any non-paying client. If you get blacklisted, No plumber, Electrician, Carpenter, Repairman etc… will help you.

3. Bad check, Stop payment, Chargeback fee, Failure to pay is a $250.00 plus, Bank fee, plus collection costs, Plus Legal fees Plus Court costs.

4. Any unauthorized online reviews or trademark infringements will be defended at customers expense of $5000.00 Min plus expenses + Courts costs + Attorney Collections team fees at $950.00 per hour + Legal fees.

5. Only one discount per full retail invoice. No discounts allowed on Warranty claims.

6. Commercial clients and accounts are expected to pay in full within 15 days. $20.00 per reminder plus 18.99% Interest per week (7 days) if late. No credit for residential clients is provided

7. All warranties are time stamped and will expire 1 year after service was completed. Warranty is voided for lack of Payment or tampering.

8. Our Technicians record their work and take photos of their work for Warranty and diagnostic purposes.

9. All billing is done via email except for legal billing issues. Receipts are usually provided 48-72 business hours after job completion.

10. It is a rare event but if a client has a problem, Do not get upset. Call and explain the issue. We are here to help. Explain the problem and we will work to solve it. Those clients who get vulgar or belligerent or disrespect company staff will be ignored and/or reported to the authorities.